View and Send Messages to Requesters

View and Send Messages to Requesters

Viewing and sending messages regarding a filed request sent by an employee is possible from your end as an approver. This messaging function allows you to asks for clarification or further information concerning the filed request.

To view/send messages to requesters:
      1. Go to Approvals by following this path: Side Menu > Approvals.
            
      2. Check and send messages by clicking on Messages found right below the request. 
                  
      3. Type in the message then hit Send. It will then appear on the conversation thread.
            

  1. This notifies the employee that the approver sent a message concerning the filed request.
  2.  Sending messages appear on the Request Trail. 

    • Related Articles

    • View and Send Messages to Approvers

      As a requester, you can view messages from approvers and reply to them accordingly.        1. Go to the Requests page and scroll down to My Filed Requests.             It will show if there is a message for a specific request.                        ...

    • View and Respond to Announcements

      As a recipient, the published announcement will automatically appear on the ESS dashboard upon logging in. The recipient also gets notified via email with a link directing to ESS. At this point, this requires the employee to log in to ESS to view ...

    • Managing Approvals: View, Approve, Decline, or Cancel Filed Requests

      Managing Approvals: View, Approve, Decline, or Cancel Filed Requests View Filed Requests An approver with Employee Self-Service access can take action on any or all filed requests through the approvals page. 1. From the ESS Dashboard, click on the ...

    • View Announcements

      Announcements that were already read and published get stored under the Sent to Me and Created by Me tab. Created by Me tab displays the published announcement and all responses and reviews. Sent to Me tab allows you to revisit the list of ...

    • View and Download Payslip

      Employees can view and download their payslips through the ESS. Every time a payslip is sent by the admin every pay run, a link to the payslip continues to display until the employee views and downloads it. View and Download Payslip To view and ...