To change your account password, click the Icon at the upper right corner of your screen and select Profile.

You will be directed to the User Account Details and Password Change page.

Click Change Password to enable the entry fields for editing. First, enter your current password and then enter your new password. Retype your password for confirmation. Click Save if you want your password changed. Otherwise, click Cancel.

Troubleshooting

  • Password is too short – To have a strong password, create a new password more than 8 characters.
  • New and Retyped Password Do Not Match – When retyping the new password, ensure that they are the same with the new password you created. We suggest alphanumeric passwords (combination of alphabets and numbers) to strengthen your password.