How can Salarium V2 push the Payout details to SALPay V3?

How can Salarium V2 push the Payout details to SALPay V3?

Salarium V2 - SALPay V3 Disbursement

Migrated users are expected to process payroll in Salarium V2, then, manually create a payout in SALPay for Business in order to disburse salaries to the employees. We continue to help the administrators to process payroll easier, and retain seamless disbursement, making Salarium v2 compatible with SALPay v3.

Now, Salarium V2 enables administrators to push the payout details automatically to their SALPay for Business account. This means that the administrators no longer have to manually add payroll details or upload a file to SALPay for Business when creating a payout.


Here’s what you need to work on to ensure a seamless payout.

  1. The SALPay Corporate Account was successfully migrated to SALPay v3;
  2. Employees in the payroll group match with SALPay V3 Payee List;

  3. The Salarium V2 Administrator responsible for disbursement must have the Account Owner/ Administrator Role in SALPay V3;

  4. Sufficient SALPay V3 Corporate Account Balance (Closed Total Net Pay + Disbursement Fee)

There are also some scenarios where sending the payout details will not be covered.

  1. If the user’s SALPay account was not migrated to SALPay V3 due to validation errors prior to the migration;

  2. Newly added employees in Salarium V2 and newly invited payees via SALPay for Business.

  3. If the SALPay Corporate account was created instead of being migrated.

The SALPay (V3) account of the employees who were not migrated and/or who were just newly added as an employee in Salarium V2 can now be added as their Payment Method.

  1. How can I add an employee's SALPay (V3) as a Payment Method in Salarium V2?

  1. Open Salarium V2 Admin page and switch to the Pay page;

  2. Check if the SALPay Corporate Account is correct, and click on the “Link this Account” button.

  3. After the successful linking of accounts, you will see that the SALPay Corporate Account is already re-activated but the transaction data and the Corporate Balance will no longer be visible.

NOTE: For Salarium accounts with multiple companies and with different SALPay Corporate accounts, ensure that you will link the correct accounts. Before the linking process, you may check the list of employees in Salarium and match it with the list of Payees in SALPay for Business.

STEP 2: Check if the employees’ payment methods are still set to SALPay.

  1. From your Salarium Admin Dashboard, go to the Employee Records page and click on Download 201;

  2. Open the downloaded file and check the Payment Method if they are set to SALPay.

STEP 3: Generate and close payroll.

  1. From your Admin Dashboard, navigate to Payroll page;

  2. Processing of payroll is still the same until you close it.


    2. How do I generate Payroll?

STEP 4: Initiate pre-funding via SALPay V3. 

  1. How do I load funds to my SALPay V3 Corporate Account?

NOTE: The amount to be funded should be sufficient to cover both the Total Closed Net Pay and the Total Disbursement Fee.

STEP 5: Trigger the Disburse button in the closed payroll processed in Salarium V2.

  1. View the closed payroll in V2;

  2. Click on the disburse button;

  3. The payroll summary will appear and you have to click on the Disburse Salaries button;

  4. The administrator will be required to provide his/her Salarium Account password, then click on Continue;

  5. You will be notified that the processing of the disbursement is in pending status;

  6. The system will start sending the payout details to SALPay for Business.

NOTE: The pending status will be displayed until the completion of the disbursement via SALPay V3. Salarium V2 Companies with multiple payroll groups are allowed to send multiple payout details to SALPay V3. After processing the first payroll group, the page has to be refreshed and simply switch back to the Payroll page to process the payroll for the other payroll groups.

What are the possible errors that you might encounter when sending the payout details?


ERROR
ACTION


The Salarium V2 Administrator who triggered the disburse button is NOT an administrator of the linked SALPay V3 account.

  1. The user has to be added as an administrator in SALPay V3.
    1. How do I manage SALPay V3 Administrators?


An employee is part of the generated payroll with SALPay Account as Payment Method but is NOT a payee of the linked SALPay V3 account.

  1. Change the payment method of the employee to Cash or Cheque.
  2. Re-open the payroll, regenerate it, the close the payroll.


The SALPay V3 Account Balance is NOT sufficient to cover the Total Closed Net Pay and Total Disbursement Fee.

  1. Add funds to the SALPay V3 Corporate Account.

    1. How do I load funds to my SALPay V3 Corporate Account?

STEP 6: Check the created payout in SALPay for Business.

  1. Login to your SALPay for Business Account and switch to the Payout page;


                  

      2. View the created payout;

    1. Name of the payout: Company Name | Payroll Group Name | Payout Date


                  

      3. You may still edit the payout by adding payees to the list.
                  
                  

NOTE: When the payout is successfully created in SALPay V3, the payroll generated in Salarium can no longer be re-opened.

STEP 7: Run the Payout.

  1. How do I run the payout?

NOTE: When the disbursement in SALPay V3 is completed, the Disburse button will be changed to Details button. Upon clicking on Details, the administrator will see the successful disbursement of the payroll.


Frequently Asked Questions

What happens when a user has not migrated to the new version of SALPay?

  1. The user can not be part of the payout details to be sent to SALPay for Business.

  2. The user has to be invited as a Payee WITHOUT a card via SALPay for Business.

  3. The user has to create an account and complete the KYC process using the new SALPay Wallet mobile application or through SALPay Personal web application.

  4. The user has to contact the Customer Support team via the in-app chat to request the linking of the SALPay V2 Card and the newly created SALPay V3 account.

  5. After the successful linking, they can be part of any payout in SALPay for Business.

Can they already be part of the payout details to be sent from Salarium V2 to SALPay for Business?

Yes, you just have to ensure that the SALPay V3 account is added and set as the employee's Payment Method in Salarium V2 > Employee Records > 201 > Payment Method. Please see the article below.

  1. How can I add an employee's SALPay (V3) as a Payment Method in Salarium V2?

Will the newly added employees in Salarium be part of the automatic creation of the payout in SALPay for Business?

Like the users who were not migrated to V3, they can already be part of the automatic creation of payout in SALPay for Business by following the steps below.

  1. They have to be invited as a Payee WITH a card via SALPay for Business;

  2. The user has to create an account and complete the KYC process using the new SALPay Wallet mobile application or through SALPay Personal web application.

  3. Once they have the physical card they can already activate their account;

  4. Add the SALPay (V3) account as the employee's payment method in Salarium V2.




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