Now, Salarium V2 enables administrators to push the payout details automatically to their SALPay for Business account. This means that the administrators no longer have to manually add payroll details or upload a file to SALPay for Business when creating a payout.
Here’s what you need to work on to ensure a seamless payout.
There are also some scenarios where sending the payout details will not be covered.
If the user’s SALPay account was not migrated to SALPay V3 due to validation errors prior to the migration;
Newly added employees in Salarium V2 and newly invited payees via SALPay for Business.
If the SALPay Corporate account was created instead of being migrated.
The SALPay (V3) account of the employees who were not migrated and/or who were just newly added as an employee in Salarium V2 can now be added as their Payment Method.
Open Salarium V2 Admin page and switch to the Pay page;
Check if the SALPay Corporate Account is correct, and click on the “Link this Account” button.
After the successful linking of accounts, you will see that the SALPay Corporate Account is already re-activated but the transaction data and the Corporate Balance will no longer be visible.
From your Salarium Admin Dashboard, go to the Employee Records page and click on Download 201;
Open the downloaded file and check the Payment Method if they are set to SALPay.
From your Admin Dashboard, navigate to Payroll page;
Processing of payroll is still the same until you close it.
View the closed payroll in V2;
Click on the disburse button;
The payroll summary will appear and you have to click on the Disburse Salaries button;
The administrator will be required to provide his/her Salarium Account password, then click on Continue;
You will be notified that the processing of the disbursement is in pending status;
The system will start sending the payout details to SALPay for Business.
What are the possible errors that you might encounter when sending the payout details?
ERROR | ACTION |
The Salarium V2 Administrator who triggered the disburse button is NOT an administrator of the linked SALPay V3 account. |
|
An employee is part of the generated payroll with SALPay Account as Payment Method but is NOT a payee of the linked SALPay V3 account. |
|
The SALPay V3 Account Balance is NOT sufficient to cover the Total Closed Net Pay and Total Disbursement Fee. |
|
Login to your SALPay for Business Account and switch to the Payout page;
Name of the payout: Company Name | Payroll Group Name | Payout Date
What happens when a user has not migrated to the new version of SALPay?
The user can not be part of the payout details to be sent to SALPay for Business.
The user has to be invited as a Payee WITHOUT a card via SALPay for Business.
The user has to create an account and complete the KYC process using the new SALPay Wallet mobile application or through SALPay Personal web application.
The user has to contact the Customer Support team via the in-app chat to request the linking of the SALPay V2 Card and the newly created SALPay V3 account.
After the successful linking, they can be part of any payout in SALPay for Business.
Can they already be part of the payout details to be sent from Salarium V2 to SALPay for Business?
Yes, you just have to ensure that the SALPay V3 account is added and set as the employee's Payment Method in Salarium V2 > Employee Records > 201 > Payment Method. Please see the article below.
Will the newly added employees in Salarium be part of the automatic creation of the payout in SALPay for Business?
Like the users who were not migrated to V3, they can already be part of the automatic creation of payout in SALPay for Business by following the steps below.
They have to be invited as a Payee WITH a card via SALPay for Business;
The user has to create an account and complete the KYC process using the new SALPay Wallet mobile application or through SALPay Personal web application.
Once they have the physical card they can already activate their account;
Add the SALPay (V3) account as the employee's payment method in Salarium V2.